Sunwest Aviation Ltd. is the leading Western Canadian operator of jet and turboprop charter aircraft. Our fleet consists of a wide variety of jets, turboprops and piston aircraft. Based on fleet diversity, Sunwest is able to offer excellent opportunity for advancement. With over twenty-five years of safe operation, we have established a solid reputation in the aviation industry. Operating from a modern facility in Calgary, our aircraft are available for charter to thousands of destinations not served by scheduled airlines.
We currently have an opportunity available for a Fulltime Customer Service Agent. Reporting to the Customer Service Manager, this position is responsible for performing the duties and responsibilities which include, but are not limited to, the following:
Deliver front-line, high-quality, service and support to Sunwest clients, passengers, visitors, guests, vendors, and employees.
Various administrative duties as assigned (e.g. Maintain and update employee phone list, trip reports, creating documents; labels; spreadsheets, special projects)
Minimum high school diploma required.
The successful candidate should possess the following qualifications and competencies. In addition personality profiling will be required of all candidates granted an interview for this position.
Knowledge of Flight Operations System (FOS) for check-in procedures
Must be in good physical condition for lifting of bags or other cargo of up to 50lbs.
Sunwest offers a competitive, performance-based salary and a comprehensive benefits package, including dental, extended health, life insurance, AD&D, short-term & long-term disability, an Employee & Family Assistance Program, and Group RRSP plan matching. Offering a safe, diverse and innovative environment, Sunwest is respected for integrity and is committed to taking care of our customers, our employees, our partners and our community.
Sunwest Aviation is committed to employment equity and will consider the qualifications, education, knowledge and experience of all candidates. We encourage all candidates to apply and the most qualified candidate will be offered the position.