Job Title – Customer Service Agent – Ref:2014-133

·       Prepare boarding passes, Passenger check in and assist with boarding of morning flights

·       Loading of baggage – up to 50lbs

·       Make changes and cancellations to passenger reservations

·       Tag and process of VIP passenger vehicles

·       Arrange for services required for passengers with special needs, Baggage and Cargo

·       Track all outgoing and incoming packages off flights

·       Process and complete waybills for packages and cargo, based on DGA

·       Prepare and stocking of sideboard commissary shelves and cupboards

·       Up keep and cleaning of lobby and lounges which includes brewing and cleaning of coffee pots

·       Answer phones promptly, in a professional manner and direct calls appropriately

·       Sign in visitors to the facility

·       Create documents and labels when requested

·       Other related duties as assigned

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